Question 1

When and how do I get paid?

Accepted Answer

Weekly, every Thursday.

Question 2

How do I know you're not hiding loads or rates from me?

Accepted Answer

You see every load, gross and RPM in your own cabinet, in real time. Nothing passes through us unseen.

Question 3

Do you only work with Amazon Relay?

Accepted Answer

Amazon Relay is our focus — that's where we get you steady, high-RPM loads.

Question 4

Do I get paid for cancelled loads?

Accepted Answer

Yes. Cancellations are paid $120–175, depending on the case.

Question 5

I don't have my own authority — can I still work with you?

Accepted Answer

Yes. You run under one of our partner carriers' authority. That's the 7% in your 12%.

Question 6

What exactly is the 12%?

Accepted Answer

5% for our dispatch + 7% to the carrier providing your authority. No hidden fees.

Question 7

Can I leave if I want to?

Accepted Answer

Yes. You're free to leave anytime — no lock-in.

Question 8

How do you get me a higher gross?

Accepted Answer

More loaded miles, fewer deadheads, and we know which lanes pay.

Question 9

What do I pay as a company owner?

Accepted Answer

Just 5% to us. You keep your 7% from each owner-operator under your authority.

Question 10

Will you take my drivers or compete with me?

Accepted Answer

Never. We're your outsourced dispatch team. Your drivers stay under your MC, your brand.

Question 11

When do my drivers get paid?

Accepted Answer

Every Thursday. Weekly payouts, no delays.

Question 12

Can you handle my whole fleet?

Accepted Answer

Yes — 24/7/365 coverage, any number of trucks.

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